Responsibilities

Key Responsibilities:

Maintain and update customer accounts, ensuring they are current and well-maintained.
Monitor and follow up on outstanding customer accounts to ensure timely payment.
Contact customers via phone, email, or other communication channels to collect overdue invoices.
Work closely with internal team to ensure smooth resolution of customer issues, provide regular update on collection and overdue status to management.
Recommend accounts for escalation, legal action, or write-offs when necessary.
Assist with day to day & month-end closing activities related to receivables; payment receipts, Invoice portal submission, AR monthly commentary.

Required Qualifications:

1–2 years of relevant experience in credit & collections environment.
Strong analytical and communication skills.
Proficiency in MS Excel and experience in any B2B Portal (E.g Ariba, Coupa) submission will be advantage.
Open for Fresh Graduate/Intern, training will be provided.